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can communications make the world a better place? believe it

It all started with a few visionary communicators who had an idea for a new kind of creative agency: one that worked to promote social good.

That’s what we’ve been doing ever since.

Today, we’re a team of experienced strategic advisors and talented creative professionals who share a commitment to improving people’s lives. We’ve built a reputation for beautiful, compelling ads that change minds and inspire action.

But nothing excites us more than our next campaign. If you’re looking to do something good, you’ve come to the right place.

HEATHER FRASER headshot
HEATHER FRASER
PRESIDENT & CEO

An expert in opinion research and strategy, Heather knows what moves people. With more than 20 years of experience fusing communications, research and organization into effective strategies, she knows how to inspire people to positive action. When she’s not behind one-way mirrors at focus groups, she might be found on a ski hill or in a boat or just hanging with her kids.

PAUL DEGENSTEIN headshot
PAUL DEGENSTEIN
SENIOR PARTNER & CHIEF CREATIVE OFFICER

With the perfect ear for the right soundtrack and a big heart for telling stories that connect, Paul's creative leadership has helped our clients win over 100 Canadian and international advertising awards. This former musician studied at l’institut d’études politiques de Paris and worked as a communications counsel to government before joining NOW. Most likely to be heard singing in the office.

JOANNE DEER headshot
JOANNE DEER
VICE PRESIDENT STRATEGY & CREATIVE

Jo's everything we love: savvy strategist, brilliant writer, witty tweeter and a great person to work with. As a former news producer who headed comms for ACTRA and the federal NDP, Jo's expertise and eye for great production values bring a strategic and creative touch to everything she does. Possibly the only Nova Scotian - safari guide - comedian you will ever meet.

MICHELE DELLA MATTIA headshot
MICHELE DELLA MATTIA
VICE PRESIDENT OPERATIONS

She's got an incredible ability to know what you need before you do. Michele joined us in 1999 and has overseen our client services team since 2014. She ensures we all have what we need to excel and get the job done right for you. Voted as the best collector of rewards points ever.

WENDY SNOWDON, CPA, CGA headshot
WENDY SNOWDON, CPA, CGA
VICE PRESIDENT FINANCE

A treasured member of NOW’s founding team, and with decades of accounting experience, she’s taken care of our finances & our people since NOW began. Her professional knowledge and diligence keeps your projects on budget. Happiness is a family with passports, packed bags, and a booked hotel.

CHRISTINA DAY headshot
CHRISTINA DAY
AGENCY PRODUCER & CREATIVE SPECIALIST

A rare hybrid of creative and type A, Christina is detail-oriented without ever losing sight of the big picture. She honed her skills on some of the biggest shows on HGTV and W Network, and brings a passion for storytelling and production management to every project. Bridging our creative team and production, Christina turns beautiful concepts into compelling ads. Hiker of mountains. Drinker of coffee. Killer of house plants.

DAKIN MCDONALD headshot
DAKIN MCDONALD
SENIOR WRITER

A copywriter who excels at turning big ideas into messages that connect, Dakin has an eye for detail and a passion for helping people look and sound their best. The newest member of NOW’s creative team, he helps our clients match their unique voice with the right tone to move the right audience. Loves campaign posters, notch lapels, and bike lanes.

ELLAINE C. QUIAMBAO headshot
ELLAINE C. QUIAMBAO
ACCOUNT MANAGER

Fluent in English, Tagalog and media trafficking, Ellaine’s meticulous attention to detail means everything is covered – whether it’s getting the best value for your media dollar, securing the perfect talent, or ensuring that your ad gets to the right place at the right time. Committed to social service and progressive politics. Not-so-secret punk rocker.

RENÉE CABLE headshot
RENÉE CABLE
ACCOUNT MANAGER

She’s that triple threat, all-in-one package that we love – strategic, detail-oriented, and creative. Renée’s an experienced campaigner who brings serious project management skills along with political and strategic chops to every project. She runs our Winnipeg office and works with clients across the prairies and northern Canada. Loves politics, coffee, her kids and her partner (not necessarily in that order).

AYLWIN LO headshot
AYLWIN LO
ACCOUNT MANAGER & CREATIVE TECHNOLOGY SPECIALIST

Aylwin’s a cutting-edge digital media creator with extensive experience in design, tech, production, organizing, and political comms. When he’s not exploring emerging media and the latest design tools, his innate curiosity helps deliver uniquely integrative solutions for our Ontario clients. Voted most likely to be found taking apart electronics at home.

EMILY-ANNE PAUL headshot
EMILY-ANNE PAUL
STRATEGIC LEAD & SENIOR ACCOUNT MANAGER

Emily-Anne knows what it takes to motivate governments and stakeholders to act. An experienced campaigner with a keen understanding of the changing political and media landscapes in Canada, she helps clients find the right frame and the right strategic plan. Prior to joining NOW, she served as a political advisor in both government and opposition. Loves running, knitting, and being outdoors.

CHRISTINE LOGAN headshot
CHRISTINE LOGAN
PRODUCTION AND TRAFFICKING COORDINATOR

Christine is our indispensable Jane-of-all-trades, keeping our Vancouver office running and our people smiling. She’s also a talented photographer and avid traveller. And with her passion for stories, Christine is always looking for great book recommendations. Her latest suggestion – There There, by Tommy Orange

NATHALIE RUTTLE, CPA, CA headshot
NATHALIE RUTTLE, CPA, CA
ACCOUNTANT

This extroverted number cruncher has a unique passion for translating numbers into purpose and using her powers for good. Nathalie puts her accounting skills to work to keep every campaign on track. A travel and hiking enthusiast, she fell in love with the West Coast. Also counts how many coffees she drinks every day (It’s way, way too much).

MARIE QIAN headshot
MARIE QIAN
SOCIAL MEDIA AND PRODUCTION COORDINATOR

Insights driven, results focused. Marie joins the agency world from municipal government, bringing top-notch skills to help NOW’s clients deliver innovative and attention-getting social media campaigns that drive the right message. You can learn a lot on YouTube, but it’s easier to ask Marie. Enjoys long walks with her dog, Ralph, and exploring new restaurants (without Ralph).

JAMES INFANTE headshot
JAMES INFANTE
ACCOUNT MANAGER

This experienced communicator knows what it takes to turn a good strategy into a real plan. With a background in campaign planning and management for non-profits and government, James helps clients maximize their impact and deliver on their objectives. Big heart, even louder laugh, and never shies away from a karaoke mic.

CARRIE BARLOW headshot
CARRIE BARLOW
MEDIA DIRECTOR

Carrie is a leader in the field of media buying. With 30+ years of experience, she makes sure every client gets the most out of every media dollar. Carrie’s team of professional buyers achieve the best rates possible for our clients – available only through The NOW Group. Known for her quiet and reserved demeanour? Not so much :)

NAOMI KING headshot
NAOMI KING
DESIGNER

With a flair for the original and a fine eye for detail, she’s an experienced graphic designer, production artist, video editor, colour specialist, and web project manager. Naomi ensures every detail is executed right for the client. Taker of photos, baker of vegan yummies.

LAURA ZIELKE headshot
LAURA ZIELKE
DESIGNER

This talented and highly-skilled designer ensures our projects always achieve great design – from ad campaigns to rebranding and everything in between. With training in visual communications & illustration, Laura has over 10 years of national design experience with ad agencies and running her own studio. When she’s not creating inspired designs, she’s breathing the sea air with her two dogs.